Learning Management System Administrator Job at The Judge Group, Piscataway, NJ

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  • The Judge Group
  • Piscataway, NJ

Job Description

Job Title:

Educational Technology and Platform Specialist

Length: 12–18 Months, extendible convertible W2 Contract

Location: Piscataway NJ 5 days a week onsite (1st 2 months) then 3 days hybrid

Job Summary:

The Educational Technology and Platform Specialist is a role requiring a blend of technical expertise, troubleshooting skills, and learning management system administration. The primary purpose of this position is to provide technical support and perform administrative responsibilities on a learning management platform, as well as support customers and partners.

Note: This role does not involve instructional design, curriculum development, or content creation.

Responsibilities:

  • Serve as Learning Management System (LMS) Administrator, providing technical support including researching, diagnosing, and troubleshooting issues.
  • Collaborate with internal and external teams to implement technical fixes and enhancements.
  • Stay current with technology trends and recommend improvements for user support and operations.
  • Write and update user guides and documentation for the LMS.
  • Upload courses and produce standard/custom reports as needed.
  • Assist with onboarding new LMS partners and implementations.
  • Review requirements for LMS enhancements and participate in testing.
  • Write testing scripts and conduct User Acceptance Testing (UAT).
  • Deliver SCORM sales orders and prepare product data for internal systems.
  • Process reimbursements for LMS licenses.
  • Support analytics and usage reporting for eLearning products, identifying trends and optimization opportunities.
  • Gather and review catalog records for eLearning courses using MARC standards and KBART title lists.
  • Update and enhance catalog records for better discoverability.
  • Submit and monitor project management tickets (e.g., JIRA).
  • Coordinate virtual events/webinars, including registration setup, production support, and marketing collaboration.
  • Assist with website maintenance, including SEO keyword research, auditing LMS content, and creating/updating support documentation.
  • Conduct industry research and landscape assessments in adult learning.
  • Perform other educational technology-related projects as assigned.

Qualifications:

Education & Experience:

  • Bachelor’s degree preferred or equivalent experience.
  • Knowledge of learning management administration, educational technology, and/or technical support preferred.

Skills & Requirements:

  • Strong analytical and creative problem-solving skills.
  • High comfort level with software and technology.
  • Excellent customer service and administrative skills.
  • Attention to detail and ability to manage multiple projects under deadlines.
  • Proficiency with Microsoft Office and Google Docs.
  • Excellent oral and written communication skills.
  • Strong interpersonal skills for working with internal and external stakeholders.
  • Knowledge of HTML, CSS (a plus).
  • Familiarity with JIRA (a plus).
  • Exposure to system requirements (a plus).

Job Tags

Contract work, Work at office,

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