Job Description
1. Purpose of Recruitment
- Ensure stable and safe management of hazardous materials transportation using ISO Tanks
- Take full responsibility for the end-to-end transportation process—from order placement to dispatch, real-time monitoring, and issue response—to ensure both customer satisfaction and transportation safety
- Strengthen business competitiveness through carrier management and global customer communication
2. Key Responsibilities
Transportation Operations Management
- Manage the full transportation process: order receipt → dispatch → real-time tracking → proof of delivery (POD) collection
- Respond immediately to safety, delay, and accident issues that may arise during hazardous materials (ISO Tank) transportation
- Coordinate promptly with customers and carriers to arrange alternative dispatches in case of delivery disruptions
Carrier Management
- Source and qualify carriers capable of hazardous material transport, and manage contract agreements
- Negotiate freight rates and oversee contract terms
- Manage carrier safety performance and conduct regular evaluations
Customer Service (CS)
- Share real-time transportation status updates and reports with customers
- Proactively communicate and respond to delays, incidents, or any transportation-related issues
- Facilitate smooth communication with domestic and international clients in both English and Korean
3. Qualifications
- Fluency in both Korean and English (Required) – Able to communicate effectively with global clients and carriers
- Proficiency in TMS (Transportation Management Systems), Excel, Power BI, or similar tools
- Understanding of transportation processes, hazardous materials regulations, and safety management standards
- Strong problem-solving and crisis management skills, with excellent communication abilities
4. Preferred Qualifications
- Experience in logistics/transportation/Supply Chain Management (SCM) (Entry-level candidates are also welcome)
- Hands-on experience with ISO Tank and hazardous materials dispatching
- Background in 3PL logistics companies or carrier dispatch operations
- Familiarity with transportation processes, hazardous materials regulations, and safety management standards
Job Tags
Contract work,